Terms of service

Terms of Service – Mettz Concept

Introduction

Welcome to Mettz Concept. By accessing and using our online store www.mettzconcept.com, you agree to comply with these Terms of Service. Please read them carefully before making any purchase.


Use of the Website

2.1. You must be at least 18 years old to use our services.
2.2. You agree to provide truthful, accurate, and up-to-date information at all times.
2.3. Misuse of the website, such as unauthorized access, interference, or alteration of its content, is strictly prohibited.


Products and Orders

3.1. All products are subject to availability.
3.2. We reserve the right to modify product prices, descriptions, and availability at any time without prior notice.
3.3. Once an order is placed, you will receive a confirmation email with the details of your purchase.


Payments

4.1. We accept various payment methods, including credit cards, debit cards, and secure online payment options.
4.2. All payments are subject to security verification and fraud prevention checks.
4.3. We reserve the right to cancel any order in cases of suspected fraud or unauthorized activity.


Shipping and Delivery

5.1. Delivery times may vary depending on the destination and product availability.
5.2. Mettz Concept is not responsible for delays caused by third-party carriers or events beyond our control.
5.3. Shipping costs will be calculated and displayed at checkout before completing your purchase.


Returns and Refunds

6.1. We accept returns within 30 days of receiving the product.
6.2. Returned products must be in their original condition, unused, and in their original packaging.
6.3. Refunds will be processed within 10 business days after the returned product is received and inspected.


Intellectual Property

7.1. All intellectual property rights of the website and its content belong exclusively to Mettz Concept.
7.2. Unauthorized use, reproduction, or distribution of our trademarks, logos, images, or content is strictly prohibited.


Privacy

8.1. Your personal information will be handled in accordance with our Privacy Policy.
8.2. We are committed to protecting your data with appropriate security measures.


Modifications to the Terms of Service

9.1. We reserve the right to update or modify these Terms of Service at any time without prior notice.
9.2. Modifications will take effect immediately upon being published on our website.


Contact

For any questions, clarifications, or concerns regarding these Terms of Service, please contact us at:

📧 support@mettzconcept.com